top of page

Sweet Cecelia's Cakes and Confections

Frequently Asked Questions

  • How much is delivery?
    We deliver to the Metro Atlanta area. Delivery fees are $1/mile within a 20 mile radius of Jonesboro and is $1.25 for each additional mile. ​
  • What information do I need to provide when I order?
    When you order, your event type, date, budget, estimated amount of servings needed/cake size and theme/inspiration photos will all be helpful in determining a price quote. If you would like any frosting other than American buttercream, please indicate that at the time of order.
  • Can I do pickup instead?
    Certainly! If you would like to do pick up instead, please note that with your order. The pickup location is at our office space, located at 238 Stockbridge Rd in Jonesboro, GA. The office is not open to the public, but we are more than happy to provide curbside pickup. There will be a 15 minute waiting window; after 15 minutes, you will be charged late fees.
  • Do you make vegan desserts?
    Presently, we have all cupcake flavors available as vegan options, vegan candy apples and vegan peach cobbler.
  • How much does a cake cost?
    That depends on the design, size and detail of the cake. Custom cake prices begin at $175 and prices will increase based on labor and design. Tiered cakes begin at $325. Additional fees may be applied for delivery, set up and last minute orders. For last minute orders, we do offer celebration cakes that begin at $90. These are not custom cakes, but they are delicious and affordable options for any occasion. Click here to begin a custom order inquiry. Click here to view celebration cake options.
  • When do I pay?
    For cookies, cupcakes, brownies, cinnamon rolls, etc, payment is due at the time of the order through our online ordering system, located on the Desserts on Demand page. For custom orders, payments are due in full if ordered within the 2 week rush ordering window. Orders outside of the rush order are either payable in full at the time of the order, or subject to a 50% nonrefundable retainer and the remaining 50% due 10 days before the order due date.
  • How far in advance do I need to order?
    The sooner, the better! We book very quickly and custom orders often require specialty decorations, handcrafted details, custom colors, etc. so at least a 3 week notice is required for all orders. Orders may still be placed within the 3 week timeframe, but are subject to a 15%+ rush fee.
  • What forms of payments do you accept?
    We accept all major credit and debit cards and Klarna payments. Payments are submitted and processed electronically through a payable invoice, provided by Square.
  • What is your refund policy?
    As custom cake and treat orders are specially designed, there are no refunds.
  • Is a deposit required when placing an order?
    Not all orders qualify for the option of a retainer. If your order is placed within three weeks of the event date or if your order is under $200, a nonrefundable retainer does not apply to the order. If your order qualifies for a retainer, then 50% of your order must be paid upfront and the remainder will be due 10 days prior to the event date. We do offer Afterpay for orders that are ineligible for a retainer.
  • What if I need to cancel?
    In the event of cancellation: 1. All requests for cancellation must be made in writing, via email. 2. If a cancellation is received, your retainer will not be refundable. 3. If a cancellation is received less than one week prior to the promised delivery/pickup date, the full balance is still the client’s responsibility.
  • How much are wedding cake tastings?
    We charge $50 per couple for tastings, but when you book your order with us, the $50 is applied toward your order. We recommend that you bring in any pictures, invitations, etc., that may help us come up with something perfect for your event. You can choose 3-4 flavors for your tasting, and have no more than 4 guests, including the couple. *Tastings are by appointment only, so be sure to contact us to chat today!
  • Do you offer subscription boxes?
    Yes! We are excited to introduce our new Sweetest Surprise subscription box! Our subscription box contains 9 desserts, shipped monthly. Shipping is always free and you can cancel at any time! Be sure to choose SUBSCRIPTION BOX SHIPPING at checkout to get free shipping for your box. Since the subscription box is automatically billed, you will only have to do this on your initial order. Subsequent orders will ship completely free with no inconvenience to you! Free shipping only available for subscription boxes. Click below to view the subscription boxes!
  • How can I sample your items?
    We do offer a multitude of ways to try our items before you commit to a full purchase. We offer cupcake dozens, pound cake samplers as well as personal sampler boxes available for purchase. Any of the above items would make amazing personal gifts and gifts for others as well!
bottom of page